Terms of Use
Last Updated: February 2, 2026
Acceptance of Terms
By accessing or using our electric bike parts and products website, including placing orders, downloading specifications, or engaging in any commercial transactions, you agree to be bound by these Terms of Use. These terms apply to all customers, resellers, distributors, and business partners. If you do not agree to these terms, you are prohibited from using our services and should discontinue all activities immediately.
Product Information & Specifications
All product descriptions, specifications, technical data, and images on our website are provided for informational purposes. While we strive for accuracy, we do not guarantee that all information is complete, error-free, or current. Product specifications are subject to change without notice. We reserve the right to discontinue any product line at any time. Customers are responsible for verifying product compatibility and specifications before purchase. Detailed product datasheets and certifications are available upon request.
Account & User Responsibilities
Business accounts may be required for wholesale orders, bulk purchases, or import/export transactions. You are responsible for maintaining confidentiality of your login credentials, account information, and any API keys or certificates issued. You must notify us immediately of unauthorized access. All activities conducted through your account are your responsibility. You agree not to share account credentials with third parties without explicit authorization and must comply with all applicable trade regulations and export control laws.
Intellectual Property Rights
All content on this website including text, graphics, logos, product images, CAD files, technical documentation, software, and trade secrets are the exclusive property of our company or our suppliers and are protected by international intellectual property laws. Reproduction, distribution, transmission, modification, or use of any content without express written permission is strictly prohibited. You may not reverse-engineer, decompile, or attempt to derive the source code of any materials or products. Unauthorized use of our intellectual property may result in legal action and substantial damages.
Orders, Payments & Pricing
All prices are listed in the currency specified and are subject to change without notice. Orders are confirmed only upon receipt of complete payment through our authorized payment methods. Payment terms for B2B transactions, including net-30, net-60, or letter of credit arrangements, will be specified in individual purchase agreements. All payments must be made in full unless otherwise agreed upon in writing. We accept major credit cards, bank transfers, and other payment methods as specified on our website. Refund policies vary by product category and will be clearly stated at the point of purchase. Cancellation requests must be submitted within 48 hours of order placement.
Shipping, Delivery & Import/Export
We offer worldwide shipping through DHL, FedEx, UPS, and other carriers. Shipping costs, delivery timelines, and insurance options will be calculated and presented during checkout. Risk of loss transfers to the buyer upon shipment. We provide AWB (Air Way Bill) or tracking numbers for all shipments. For import/export transactions, the buyer is responsible for understanding and complying with customs regulations, tariffs, and import duties in their country. We provide commercial invoices, certificates of origin, and any required compliance documentation. International shipments may be subject to customs clearance delays. We are not responsible for delays caused by customs procedures or regulatory compliance requirements in destination countries.
Product Warranties & Disclaimers
Unless otherwise stated in writing, all products are sold "as is" with no warranties, express or implied. We provide limited manufacturer warranties on select products as specified in the product documentation. Warranties do not cover normal wear and tear, misuse, improper installation, or modifications. Warranty claims must be submitted with proof of purchase within the specified warranty period. We are not responsible for damages, losses, or injuries resulting from product use, improper installation, or failure to follow technical guidelines. Battery products are sold with capacity and performance specifications, but actual performance may vary based on operating conditions, temperature, and usage patterns.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business interruption, even if advised of the possibility of such damages. Our total liability for any claim shall not exceed the purchase price of the product in question. We are not liable for third-party actions, manufacturing defects in components supplied by our suppliers, or failures resulting from misuse or improper installation. This limitation applies to all claims regardless of the legal theory.
Compliance & Regulatory Requirements
All customers are responsible for ensuring that their use and resale of our products comply with local, national, and international regulations, including safety standards, electrical codes, and import/export restrictions. Products manufactured and exported in compliance with international standards (CE, FCC, RoHS, REACH where applicable) as specified in product documentation. Customers operating in regulated jurisdictions are responsible for obtaining necessary approvals and certifications. We maintain compliance with ITAR, EAR, and other trade restriction regulations. Customers must provide accurate information regarding end-use and destination country for export transactions.
Quality Assurance & Inspection
All products undergo quality control testing before shipment. Customers should inspect products immediately upon receipt and report any damage, defects, or discrepancies within 7 days. Photos of damaged items and original packaging must be provided for damage claims. We will replace or repair defective products at our discretion. For bulk orders, we provide inspection reports and can arrange pre-shipment inspections at customer request. Testing and inspection procedures comply with international standards and are documented in our quality assurance records.
Changes to Terms & Conditions
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. The "Last Updated" date will reflect the most recent revision. For significant changes affecting existing customers, we will provide email notification. Continued use of our website and services following any changes constitutes your acceptance of the updated Terms. We recommend reviewing these terms periodically to remain informed of any updates.
Governing Law & Dispute Resolution
These Terms are governed by the laws of the jurisdiction where our company is registered and operated, without regard to its conflict of law principles. Any disputes, claims, or legal proceedings arising from or relating to these Terms, your use of our website, or any products purchased shall be resolved in the exclusive jurisdiction of the courts in our registered location. Both parties agree to submit to the jurisdiction of these courts and waive any objections to venue or forum. For international disputes, parties may mutually agree to arbitration under ICC or UNCITRAL rules.
Questions About These Terms?
If you have any questions about these Terms of Use, need clarification on any section, or require information about our products, manufacturing capabilities, or export services, please contact our support team:
Email: support@electricbikepartsinc.com
Phone: +1-XXX-XXX-XXXX (International)
Address: [Your Company Address]
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (Your Timezone)